Shpping Policy
Effective Date: May 1, 2020
At FashionShopa, we are committed to delivering your order efficiently and transparently. Please review the following shipping policy, including options, delivery times, processing details, and FAQs.
โ 1. Shipping Options & Rates
We offer Free Standard Shipping on orders over $39 (or equivalent thresholds by country). Shipping options and fees vary by region:
United States, Canada, UK, Australia, Europe & More
| Shipping Option | Delivery Time | Order Amount | Cost |
|---|---|---|---|
| Free Shipping | 7–15 business days | $39.00 and up | Free |
| Standard Shipping | 7–15 business days | Any | $4.99 |
| Expedited (DHL, etc.) | 3–7 business days | Any | $39.99 |
Asia (e.g. Japan, Korea, Singapore, India, etc.)
| Shipping Option | Delivery Time | Order Amount | Cost |
|---|---|---|---|
| Free Shipping | 10–30 business days | $25.00 and up | Free |
| Standard Shipping | 10–30 business days | Any | $1.99 |
| Expedited (DHL, etc.) | 3–7 business days | Any | $27.99 |
Latin America, Middle East, Africa
| Shipping Option | Delivery Time | Order Amount | Cost |
|---|---|---|---|
| Free Shipping | 10–30 business days | $30.00 and up | Free |
| Standard Shipping | 10–30 business days | Any | $9.99 |
| Expedited (DHL, etc.) | 3–7 business days | Any | $57.99 |
Rest of World
| Shipping Option | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 10–30 business days | $19.99 |
| Expedited (DHL, etc.) | 3–7 business days | $69.99 |
๐ก To check if your country qualifies for free shipping, use the selector at the top of our homepage.
๐ 2. Order Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends (Saturday & Sunday) will be processed the following Monday.
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During peak seasons or for custom products, processing may take up to 7–15 business days.
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If you order before 4:00 PM local time, we aim to ship within 48 hours.
๐ 3. Estimated Delivery Time
Your total delivery time = Processing Time + Shipping Time
| Shipping Method | Estimated Delivery |
|---|---|
| Free / Standard Shipping | 7–15 business days |
| Expedited Shipping (DHL) | 3–7 business days |
โ๏ธ Delays may occur due to customs clearance, local holidays, or high shipping demand (especially for air freight).
โ๏ธ 4. Shipping Providers
We ship globally using trusted carriers such as:
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EUB / USPS
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DHL / FedEx / Local couriers
We always select the most suitable carrier for your region and offer tracking for all orders.
๐ 5. Tracking & Shipping Updates
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Once shipped, you will receive a tracking number by email.
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Tracking may take 24–72 hours to update after dispatch.
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In case of customs delays or transit between stations, tracking information may temporarily stop updating.
If you haven’t received a tracking email within 3 business days, check your spam folder or contact us at service@fashionshopa.com.
โ ๏ธ 6. Important Notes
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Import Taxes: Some countries may charge import duties or VAT upon delivery. We will try our best to reduce this burden for you.
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PO Boxes & Parcel Lockers: We recommend using a physical address, as we cannot guarantee safe delivery to PO Boxes.
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Lost or Stolen Parcels: FashionShopa is not responsible for lost/stolen packages if the shipping address provided was inaccurate or unreliable.
โ 7. Frequently Asked Questions
Q: Why hasn’t my tracking updated?
A: Your package may be undergoing customs clearance or waiting for flight availability. Tracking updates once it reaches the next scan point.
Q: How can I get order updates?
A: You’ll receive email notifications at each major stage. If you don’t receive one within 48 hours, contact service@fashionshopa.com.
Q: Do you offer faster delivery?
A: Yes. Expedited options like DHL Express are available at checkout for an additional fee.
๐ฌ Need Help?
If you have any questions about your shipment, don’t hesitate to reach out:
๐ง Email: service@fashionshopa.com
We’re always here to ensure your order arrives safely and on time.
Thank you for shopping with FashionShopa!